Andrea Herring
Head of Clinical Operations and Governance
Vitalis Health and Home Care
Andrea is a Senior Registered Nurse and Executive Leader with experience across Acute Care, Aged Care and Disability Services. Andrea has expertise in patient/consumer experience, clinical governance and accreditation and is currently the Head of Clinical Operations and Governance for Vitalis Health and Home Care. Vitalis Health and Home Care delivers Hospital in the Home (HITH) Services, Home Care Services for Aged Care clients and Complex Care in the Community for NDIS Participants and is accredited against the NSQHS, Aged Care and NDIS Standards.
SESSION
11:00
Panel: Balancing Cultural Sensitivity, Personal Autonomy and Safety in Home-Based Services
Assessing risks according to cultural needs and personal preferences
Supporting consumers to undertake tasks and build their independence
Monitoring consumers to track their physical and mental well-being and reviewing needs to ensure their safe living at home
Streamlining communication and the escalation of risks within an organisation