Lana Richards
Chief Quality Officer
Catholic Healthcare
Lana Richards is an experienced and accomplished leader with 15 years’ experience in executive and senior leadership positions within the aged care industry. With a passion for enhancing the lives of older people, Lana has been at the forefront of driving innovation in service model design, which has led to significant advancements in practice and quality that place the older person at the centre, delivering improved outcomes for older people and those who support them.
Lana deeply understands the interplay between systems and people and is passionate about delivering customer-centric services. In her current role as Chief Quality Officer at Catholic Healthcare, Lana is responsible for driving quality and innovation, equipping teams with the capability and confidence to deliver relationship-based care that meets the unique needs of each older person.
SESSION
4:55
Strengthening IPC: Governance, Programs, and Future Directions across residential and home care
Overarching governance related to infection prevention and control and resident/client safety programs
Recommendations from the Royal Commission related to infection prevention and control
Spot check ACQSC infection control monitoring audits, are they effective?
Infection prevention and control (IPC) leads – pros and cons
The future of IPC leads in aged care including home care