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Luke Greive

Chief Executive Officer

Infinite Care

SESSION

4:00

Preparing for future cohorts – Maintaining financial sustainability through the generational shifts and their changing customer experience expectations and higher complex care needs

  • Exploring how the transition to Baby Boomer clients will alter the sectors care requirements

  • Challenges in design and redevelopment of old stock for newer cohorts

  • Recognising and adapting care styles to meet generational preferences

  • Fostering a sense of unity and shared responsibility through transparent communication

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