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Helping providers transition to the new Aged Care Act and Support at Home Program to improve quality outcomes, safety standards, risk and employee experience in home care 

11-12 September 2024, The Hilton Sydney

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400+

AGED CARE LEADERS

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75+

SPEAKERS

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BREAKOUT ZONES

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CO-LOCATED AGED CARE FORUMS

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SHOWCASE AREA

PART OF THE NATIONAL AGED CARE CONVENTION

With a new Aged Care Act coming into place in 2024, and the first tranche of the new Support at Home Program rolling out in July 2025 - Australian Home Care providers are encountering extraordinary challenges in fortifying their quality assurance, safety, and risk management frameworks to meet the stringent compliance and operational demands introduced by these significant regulatory reforms.

For Australia to elevate its Home Care services to a globally recognised standard of safety and quality, it is imperative to embrace cutting-edge systems and solutions for quality, safety, and risk management. These innovations are essential in enhancing client care, elevating quality standards, alleviating the strain on the workforce, ensuring adherence to compliance mandates, and reinforcing governance structures.

Advisory Board

These senior Aged Care sector leaders have drawn on their experience and insight to help shape this year’s agenda and speaking lineup for the Home Care Reform, Quality, Safety & Risk Forum.

Patrick Reid

CEO

IRT

Dr Anat Hassner

Chief People and Strategy Officer

Uniting

Catherine Daley

CEO

integratedliving Australia

Sabrina Scandurra

Director of Quality & Clinical Governance

Montefiore

Laura Haylen

Director of Aged Care Policy

Catholic Health Care

Rameez Hassan

Group Manager - Strategy, Quality and Improvement

Regis

Sandra Glaister

Chief of Quality and Governance

Southern Cross Care QLD

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This forum is part of

2024 Sponsors

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Past Sponsors Include...

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Past Speakers Include...

Hon. Anika Wells

Minister for Aged Care

Parliament of Australia

Janet Anderson

Commissioner, Aged Care

Quality and Safety Commission

Amy Laffan

First Assistant Secretary

Department of Health

Yvonne Wells

Head, Lincoln Centre for Research on Ageing

La Trobe University

Melanie Metz

Assistant Secretary

Department of Health & Aged Care

David Sykes

Director of Centre for Dementia Learning

Dementia Australia

Dr Nick Hartland

First Assistant Secretary, Home and Residential

Department of Health & Aged Care

Lynda Chalmers

National Manager

Mercy Health

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Key Delegate Challenges

  • Navigate the new Aged Care Act and Support at Home Program for home care providers, understanding legal, compliance, and operational implications 

  • Enhance quality assurance systems in home care services to meet and exceed new reform standards 

  • Develop and implement safety protocols in home care to protect care recipients and caregivers alike 

  • Identify, assess, and mitigate risks in home care operations under the new legislative framework 

  • Integrate innovative technologies in home care to bolster risk management, safety, and quality 

  • Ensure compliance and operational excellence in home care amidst regulatory changes 

  • Train and develop home care staff for high-quality, compliant service delivery in a reformed landscape 

  • Lead and govern home care organisations effectively through reform transitions to support risk management and quality care

Plan for the future & become an event series partner

Venue

The Hilton Sydney

488 George St, Sydney NSW 2000

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